The Beta Integration is for validation purposes and supports only Update/Close of an Incident/Request.
The use-case scenario is for specific incidents being created in EasyVista to be shown at the Kanbanize Board where a specific/custom workflow is required. The incidents (cards) are processed in Kanbanize, and then updated/closed to EasyVista when completed (Moved to the "Done" column) in Kanbanize.
Create a Card is Moved or Card is Updated Runtime Policy with a Web Service Invoke action with the following configuration:
Send the parameters in the body of the web service call: Mark as Checked
Note: Add the parameters that depend on the EasyVista API documentations, like:
The endpoint supports all parameters that the corresponding EasyVista API method allows.
For example, the "closeRequest" endpoint allows using all parameters described in EasyVista Documentation.
Example screenshot of the webhook configuration.