Follow these steps to request a temporary password and to reset it:
- Go to the direct URL of your Kanbanize account (e.g. subdomain.kanbanize.com) and select Forgot your password? -> "Click here" in your Login page.
- Visit our homepage https://kanbanize.com/ -> User Login -> click on Forgot your password?
Step 2: This brings out a new panel -> enter your Kanbanize registration email address and click Send.
In a few minutes, you will get a temporary password over the provided email address.
Note that the temporary password is valid for your first log into the system.
Step 3: Please, access the system and change the password before logging out.
Note: Due to security reasons the system will not provide information if your email is registered or not. If you don't receive an email, the following reasons might be valid:
- You've used another email for your registration or there is a typo in your email.
- You had an old trial account and you have not accessed it for more than 3 months.
- The Kanbanize Account Owner has deleted/disabled your email.