If you've forgotten your Kanbanize password, follow these steps to reset it:
Step 1:
Go to the direct URL of your Kanbanize account (e.g. subdomain.kanbanize.com) and use the link next to "Forgot your password?".
OR
Visit our homepage https://kanbanize.com/. Then click the Login button and use the "forgot your password" link.
Step 2: This brings out a new panel. Enter your Kanbanize registration email address and click "Send".
In a few minutes, you will get your new temporary password with which you will be able to log in again.
Important: The temporary password is valid for your first log into the system.
If you are still not able to log in using the temporary password, please try copying it from the email and pasting it into a standard text editor (such as Notepad), and from there, copy the password and use it on the login form.
In some cases, email clients might add additional formatting to the text in the email body itself and this formatting could render the password invalid - copy/pasting it in a text editor basically removes any formatting.
Step 3: After logging in, it is highly recommended to change the password before logging out.
Note: Due to security reasons the system will not provide information if your email is registered or not.
If you don't receive an email, the following reasons might be valid:
- You have used another email for your registration or there is a typo in your email.
- You had an old trial account that might have already expired - in that case, you would need to sign up for a new one.