1. Definition of a Card Type
You have to be an Account Owner or a Workspace Manager to be able to create and manage card Types in your Workspaces and boards.
The Card types are used to categorize cards that have common characteristics and help you to group together cards from your flow. This facilitates reporting, KPI metrics collection, process analysis and process improvements.
Typical examples of types are: "Defect", "Customer Request", "Meeting","Bug" etc.
The Types are created at a Workspace level. When you create a Type, it becomes available for all Boards in the Workspace.
You can attach a type to your card from the dedicated Card Type filed under Card Fields.
2. How to create a new Card Type?
Card Types are created and managed from the Workspace and Boards Settings panel.
Once created, they become available as a choice in the Type field of your Kanban cards.
To access the Workspace and Boards settings panel, go to the Dashboard of your account and select:
- the three dots icon of the Workspace to display a menu:
- then select Manage boards. Note that you can use a shortcut and select Create Type.
- the three dots icon of the corresponding Board to display a menu -> then select Board settings
In the "Workspace and Boards Settings" panel (img.1)-> select the Types tab.
To create a new type -> use the ADD NEW TYPE button -> input the name of the Type you want to create. The Types panel allows you to categorize your tasks in a visual way and give them icons corresponding to the character of the work item. Select a relevant icon and click on the checkmark sign to add the type. The type will be added to the List of types in the panel.
It instantly becomes available as a choice in the Type field of the cards located across all boards in the respective Workspace.
To Edit/Copy/Move/Delete types, please use the settings icon to the right.
3. How to assign a Type to your card?
To set up a Type to your card, open a card and click the plus icon that belongs to the Card Fields (1) and then select Card Type. The system will produce a dropdown list with all Types that you have created -> select the one that best categorizes the respective card -> Update card to save all changes.
You will notice that the list of types is conveniently divided into two groups: Recent Types and Other Types. The Recent Types list contains the most relevant and frequently used types for the current workflow. The Other Types list contains the rest of the options.
TIP: To display the card type at the closed card view -> you have to configure the corresponding Card settings -> uncheck the "Hide Card type" box.
Upon proper configuration, the Type icon will be displayed at the top left corner of the closed card view. You can manage the Type field directly from there.