If a card is blocked, this indicates that there is a problem hindering its process and the entire team’s attention is needed to resolve the issue as soon as possible and continue moving the card to the right on the board. Block cards only if you want to flag them as problematic.
Note: Blocked cards cannot be moved on the board.
There are two ways to block a card:
1. Open the context menu of the card → select Block.
2. Open the card by clicking on the Card ID or double click on the card -> click on the card settings (the gear icon at the top right) -> select Block.
You will be prompted to enter a block reason. You can either choose one of the predefined block reasons from the dropdown menu (“Waiting on us” or “Waiting on 3rd party”) or enter "Other reason" by clicking on Other -> click on Block card to confirm the action.
Once you block a card it becomes red and the block sign appears on it. The card must be Unblocked (resolved) to become movable again.
If a card has been blocked and you would like to unblock it, use the same navigation (open the context menu or the card settings → click on Edit/Unblock) to edit the reason or unblock the card.
Customize Block Reasons
In the Block card window you can also add your customized block reasons for that board:
1. Open the context menu or the card settings -> click on the Block or Edit/Unblock icon -> Edit reason to open the Block card window -> click on the gear icon to open a panel and create your own blocked reasons.
Use the Add new block reason button to create it -> click on the green check mark to add it to the list of block reasons for that board.
Click on the x-sign to cancel the action. Use the edit icon to change/edit the text.
Having your own list with block reasons will not only save you time as you should not have to type a unique block reason every time, but it will allow you to analyze what is blocking your project.