Definition of a Heat Map
Heat Map is a graphical representation of data (in Kanbanize: time) in a matrix, where values are represented by different colors and numbers.
The Heat Map in Kanbanize allows you to show either total or average time value of cycle time /block time/logged time.
These metrics are automatically gathered in the account and you only have to select the value you would like to focus on and respectively be displayed on the Heat Map.
Moreover, you can narrow down your search in order to analyze a specific data (e.g. average cycle time) for a chosen period and for specific columns and lanes.
The cells in the Heat map are made up of the intersections between a column and a swim lane (this is a reflection of the board view) and you can select/deselect them from the configuration panel.
The image below is an example of a cell from the Heat Map matrix, which represents the intersection between the "Reviewing" column and the "Content" swim lane in the Marketing team board.
It shows us that the average cycle time it takes to the senior marketing team members to review an article is 0.41h.
Why is the cell colored in blue?
The Heat map uses different colors, which helps to distinguish the collected data. The blue scale stands for lower time values and the red one stands for higher time values.
The graph can tell you exactly which task/ cards are causing fluctuations or anomalies that might be acting as bottlenecks in your process. If there is an intersection on the heat map colored in red, it signals that the cycle time of the tasks there is longer and need attention. By clicking on the cell, the system will generate a list of all cards that have passed through this process stage, so that you can easily investigate further.
This data can help you to take decisions that will improve your process, decrease your cycle time and boost your efficiency.
Heat Map Configuration Panel
The left side of the Heat Map tab allows users to easily filter their data.
As mentioned above, you can define the time range you would like to focus on (From - To) as well as to Show the data on average or as a total of all the cards in the cells during the defined period. The Panel allows you to exclude weekends too.
As a next step, you can select the value/metric you wish to be displayed and visualized on the Heat map matrix: Cycle time, Logged time or Blocked Time as well as to define the units of time: seconds, minutes, hours, days.
Note, that the results could be measured for working hours only - tick it off the "Calculate for working hours" box and define the Start and End Hour.
Use the advanced filter to get the results for a specific property: Card ID; Assignee; Priority, Color, Size, Tags, Type, Reporter, Created at.
Practical Tip: using the Advanced filter is an easy way to generate a Heat Map and compare the average cycle time of cards with Critical priority to the average cycle time of cards with Average priority.
There is a way to deselect any column or swimlane by using the checkbox board options and control what data you see reflected on the Heat Map.
The Heat Map configurations are automatically preserved, so there is no need to apply the same search next time you access the tab.
Use the Reset button in case you want to restart your filters.
Note, that you can Download your results in an Excel format.
Practical tip: There are many ways to make use of the Heat Map.
Let use the support scenario as a good practical example. Through the Heat map, you can check how much time all cards spend in the requested area before somebody started processing them.
Use the total block time to see how much time was lost due to blockages.