You need to have administrative privileges to be able to upgrade your Annual subscription plan.
Step 1: To upgrade your annual subscription plan-> access your account and click on your avatar at the top right side of your board interface -> select Payment Plan from the menu.
Step 1: Click on the Renew button (img.1)
The panel that opens (img.2) displays your current subscription details, namely:
- Current Subscription plan details
- Due Date
- Number of Licensed seats
- Selected Add-ons (if any)
- Number of Business Rules (if any)
- The total payment amount is equal to $0.00 as the payment has been made upon subscription.
Step 3: To upgrade your annual subscription i.e. to increase the number of users, to add more features to your plan and/or to increase the number of Business rules -> just make the changes in the respective fields in accordance with your needs.
The calculator will instantly display the new total payment amount -> it calculates the delta and displays the due amount for the added users or/and features for the leftover period of your subscription.
For example: let's assume that you have added 10 users as well as the SSO & 2FA features. If your annual subscription expires in 8 months: the Total Cost will display the sum which is to be paid for the remaining 8 months of your subscription.
Click on Next Payment Details to proceed with the upgrade process.
Step 4: The annual subscription upgrade can be paid by credit card or bank transfer -> please, select your payment method from the corresponding field (img.3).
-> if you pay by Credit card, make sure that your credit card details are up to date and click on Submit Payment to confirm the renewal.
-> If you choose to pay by bank transfer -> please check your contact details and provide PO number if necessary -> click on Submit to confirm the renewal.
* After submitting your subscription, our system will automatically issue an Invoice with the Kanbanize bank details and send it over to the provided Payment Notifications Email. You will have 30 days to make the bank transfer.
Note: The additional features will be available to your account immediately upon payment submission.