Certain limits are applied to ensure the product and our APIs are running as smoothly and efficiently as possible. Otherwise, users and clients will experience spikes of slow performance, especially in multi-tenant data centers.
Rate limiting is also an essential component of Internet security for preventing DoS attacks. It helps make the API integrations scalable and keeps our clients' accounts safe in case of errors, loops or faulty custom integrations.
Different clients have different business needs that could be related to multiple sophisticated and custom reports extracting many records of data or setting up complex real-time integrations. As there are multiple kanbanize accounts sharing the same hardware resources, we provide the following options for your business needs to choose as part of your subscription plan:
|API V2 Rate Limits (per minute/hour)||30m/300h||60m/600h||100m/1000h||*|
|Import Cards via Excel (per import)||100||200||300||500+|
|Export Cards via Excel (per export)||1000||2000||3000||5 000+|
|Search Results (cards)||1000||2000||3000||5 000+|
|Power BI data set (records)||1000||2000||3000||5 000+|
|Business Rules Executions (daily)||2000||4000||8000||10 000+|
Note: The *Custom plan is applied only to clients with thousands of users and run on their own dedicated cloud instance. As they have no impact on other clients, the limits are flexible and aligned with their own performance, security, and scalability needs.
IMPORTANT: Once a new option is selected, the configuration changes might take up to 24 hours to get applied!